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News & information

Find out about our 4-star inclusive services, booking information and important details regarding arrival and departure. Please do not hesitate to contact us if you have any questions or requests!

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Inclusive services

A very special LAMM all-inclusive world!

Discover our 4-star hotel’s varied inclusive services.

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Price information

Winter 2019/20 & Summer 2019 discounts:

Discount in double room with two full-paying adults:

Children aged 0-5 pay €20 for full board if booked directly (otherwise 70% discount)
Children aged 6 - 10 55%
Youngsters aged 11-15 35%
Youngsters aged 16-20 20%

Discount in double room with one full-paying adult and one child:

Children aged up to 16 in the low season 10%

Discount in a suite with two full-paying adults and two children or more:

Children aged 0 - 5 75%
Children aged 6 - 10 55%
Youngsters aged 11-15 35%
Youngsters aged 16-20 20%

Discount in a suite with two full-paying adults and one child/person:

Child aged up to 15 30%
Youngsters aged 16-20 20%
Aged over 21 10%

» With 2 people occupying the suite, we charge a €20 surcharge for the room per day at certain times.

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Good to know

Arrival & departure

Check-in: Your room is available from 3.00 p.m.
Check-out: Please vacate your room by 10.00 a.m.
We place great importance on no smoking in any rooms so that all our guests feel really comfortable.
The hotel bill can be paid by cash, EC card, Visa or Eurocard/Mastercard.

Singles:

We offer our double rooms as a single room for a surcharge of € 20 per day at certain times.

Short break surcharge (1 to 3 days’ stay):

€ 5 per person and day

Dogs:

On request, only possible in certain rooms. We charge between €18 and €20 per day without food depending on your pet’s size and coat. We are happy to provide a dog basket with towels, a blanket and a small surprise gift. Please note that dogs must be kept on the lead and wear a muzzle on public transport in Tyrol.
We are sorry but dogs are not allowed in the restaurant area, garden, playground and wellness area.

Wellness times:

The sauna area is open from 3.30 to 7.00 p.m. and the pools are open from 7.00 a.m. to 7.30 p.m.

Children’s wellness times:

The pools are open for children from 7.00 a.m. to 7.30 p.m.
However, we do ask for them to comply with the quiet time for adults from 5.00 p.m. Our sauna area opening hours for children aged 14 and above apply up to 5.00 p.m.

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Bookings & payment

Bank details:

Hypo Tirol Bank, BIC: HYPTAT22 
IBAN: AT83 5700 0001 8003 8770

Payment, cancellations and Terms and Conditions:

Your reservation is binding once a deposit of € 300 in winter or € 200 in summer per room has been received by bank transfer or credit card payment (Visa or Eurocard/Mastercard: please provide your credit card number and expiry date). In the event of late arrival or early departure, you will be charged the daily rate minus 10%.


Deposits are kept as cancellation charges unless the booking is cancelled on time or according to the insurance terms and conditions if travel cancellation insurance has been taken out.
Otherwise, the General Terms and Conditions of the Austrian Hotel Regulations apply. The General Terms and Conditions for the Hotel Industry apply, General Terms and Conditions for the Hotel Industry.

§ 5 Rescission of the Accommodation Agreement – Cancellation fee

Rescission by the Proprietor Rescission by the Party – Cancellation fee

5.5 The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee.

5.6 Outside the period specified in § 5.5, the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following cancellation fees:
 

  • 40% of the total agreed price by 1 month before the date of arrival;
  • 70% of the total agreed price by 1 week before the date of arrival;
  • 90% of the total agreed price with in the last week preceding the date of arrival.

Travel cancellation insurance

If you want to play safe and start your vacation with equanimity, we would be glad to offer you travel cancellation insurance.

European travel insurance