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Booking and payment

So that you can plan risk-free and look forward to a carefree holiday in our hotel, we have simplified and adapted our cancellation policy accordingly.

  • If arrival is not possible due to border closings, travel warnings for Austria / Tyrol or quarantine regulations, you can cancel free of charge 24 hours before arrival
  • Otherwise you can cancel free of charge until 7 days prior arrival
  • Advance payments already made will be paid back or used in the form of a credit for a future stay in our hotel.
  • A rebooking is possible at any time free of charge! You may only pay the daily price difference!
  • If you decide to book in our hotel and you want to be on the safe side, we will cover 50% of the cost of European travel insurance.
  • We recommend that you take out this travel insurance as it covers cancellation costs in connection with Covid-19.

  • Cancel free of charge up to 30 days before arrival!
  • If it is not possible to arrive due to border closings, travel warnings for Austria / Tyrol or quarantine regulations, you can of course cancel free of charge at any time!
  • In the event of a cancellation from 29 days to 1 week before arrival, 70% of the total price will be charged as cancellation costs.
  • In the last week before arrival, 90% of the total price has to be paid!
  • So that you can plan your vacation risk-free and worry-free and your anticipation is not clouded in any way, we expressly recommend taking out European travel insurance, as this covers cancellation costs in connection with Covid-19.
  • Advance payments already made will be offset / used in the form of a credit for a future stay in our hotel.
  • Rebooking is possible at any time! You only pay the daily price difference!

  • Your reservation is binding upon receipt of a deposit. (€ 200.00 for summer reservations and € 300.00 for winter reservations
  • The deposit can easily be made by giving your credit card details. (Mastercard and Visacard)
  • It is also possible that you transfer the deposit to us.
  • In the event of a timely cancellation after the deposit has already been paid, we will charge a processing fee of € 10.00

  • Hypo Tirol Bank
  • IBAN: AT83 5700 0001 8003 8770
  • BIC: HYPTAT22
  • The room bill can be paid at check-out with cash, EC card, Visa or Mastercard.

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travel insurance

If you want to be on the safe side and start your vacation carefree, we can offer you travel cancellation insurance.

european travel insurance

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 The General Terms and Conditions of the Austrian Hotel Regulations apply. The General Terms and Conditions for the Hotel Industry apply, General Terms and Conditions for the Hotel Industry.